Terms of service.

1. Introduction

Welcome to Why Brand Why. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our services.

2. Services

Why Brand Why offers branding, website design, and digital marketing services, as outlined on our website or as agreed in any service contract. The scope of services will be defined and agreed upon in writing prior to commencement.

3. Fees and Payment Terms

All fees for services provided by Why Brand Why are to be agreed upon in writing prior to the commencement of any work. Invoices will be issued according to the payment schedule agreed in the service contract.

  • Payment terms are due immediately upon receipt of the invoice, unless otherwise specified in writing.

  • Late payments may incur interest at a rate of 8% above the Bank of England base rate on any overdue amounts, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

  • Deposits paid are non-refundable. This includes instances where the project is delayed or extended due to the client's lack of communication or failure to provide necessary materials within a reasonable timeframe. The deposit covers initial project preparation, scheduling, and any work already undertaken. If a project is paused or delayed for an extended period, Why Brand Why reserves the right to forfeit the deposit and close the project.

  • Failure to pay for agreed services may affect the provision of any other services rendered by Why Brand Why to the client.

4. Termination of Service

The client or Why Brand Why may terminate the agreement at any time, subject to the following conditions:

  • Termination notice must be issued in writing at least 14 days before the intended termination date.

  • The client must provide a valid reason for termination, which must be reviewed and accepted by Why Brand Why.

  • In the event of an early termination, any outstanding payments for work completed up to the termination date will remain payable.

5. Intellectual Property

Upon full payment for services, Why Brand Why grants the client a non-exclusive, worldwide licence to use the deliverables created. Why Brand Why retains ownership of all intellectual property rights in any materials, designs, strategies, and other content created unless otherwise agreed in writing.

6. Confidentiality

Both Why Brand Why and the client agree to treat any non-public information shared during the project as confidential. This includes, but is not limited to, business strategies, financial information, and proprietary data. The obligation of confidentiality remains in effect even after the termination of this agreement.

7. Limitation of Liability

Why Brand Why will use reasonable care and skill in providing the services. However, we will not be liable for any indirect, special, or consequential damages, or for any loss of profits, business, or data arising from our services, except in cases of gross negligence or wilful misconduct.

8. Client Obligations

The client agrees to provide all necessary information, materials, and approvals in a timely manner to allow Why Brand Why to complete the services as agreed. Delays in providing these may result in delays to the project timeline.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Amendments

Why Brand Why reserves the right to update or modify these terms at any time, with notice provided to clients where applicable. Continued use of services following such changes constitutes acceptance of the revised terms.